Junior Suite 1 King
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Hotel · Mexico City · Federal District
Grand Fiesta Americana Chapultepec
A 5-star stay in Polanco, across from Chapultepec Park, with refined rooms, a full-service spa, and dining that guests repeatedly praise.
- Across from Chapultepec Park
- Spa, sauna, and Jacuzzi on site
- Pet-friendly with valet parking
9
Perfect
1079 reviews
Booking.com 9 · 1079 reviews
About
Grand Fiesta Americana Chapultepec
Grand Fiesta Americana Chapultepec sits on Mariano Escobedo 756 in Polanco, one of Mexico City's most exclusive neighborhoods. The hotel is directly across from Chapultepec Park, and guests consistently note the convenience — a short walk to the park's castle, museums, upscale restaurants, and boutiques. The property is designed for comfort, with a treatment room, Jacuzzi, sauna, and a fitness center that several reviewers highlight after long days of exploring.
Rooms range from Deluxe options to Fiesta Club levels, many with park views. Each includes a coffee machine, air conditioning, and a shower. The hotel also offers a restaurant and bar, in-room breakfast, and room service — and reviewers repeatedly call out the breakfast buffet for its Mexican and American options, plus an omelet station. With a 9.0 guest rating across 1,079 reviews, the hotel earns particular praise for its staff (9.3), rooms (9.4), and dining (9.1).
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
In brief
What works, what to weigh
+
Strengths
4 reasons to book- Location across from Chapultepec Park — Guests consistently mention the convenience — a short walk to the park, the castle, and upscale restaurants and shops in Polanco.
- High-scoring rooms and comfort — Rooms score 9.4 in guest ratings, with reviewers noting soft beds, attractive decor, and clean, comfortable spaces.
- Praise for the dining experience — Breakfast is a highlight — a buffet with Mexican and American options and a live omelet station — and dinner earns mentions of outstanding dishes.
- Friendly and helpful staff — Guests repeatedly describe staff as accommodating, including letting them use the spa after late checkout.
–
Worth weighing
3 to weigh- Facilities get slightly lower marks — While general comfort scores high, the facilities rating is the lowest at 8.4 — perhaps reflecting an older build or limited gym, though specifics aren't detailed.
- Rooms may vary in view and size — Not all rooms face the park; Deluxe King and Double options without 'Park View' may not offer the scenery some guests love. Reviewers who mention views specifically booked those room types.
- Check-in window ends at midnight — Check-in is from 15:00 to 23:59, which may be tight for late-night arrivals. Guests needing flexibility might want to communicate arrival times in advance.
01 — Rooms
Rooms & rates
High season: summer dates usually book out a few weeks ahead.
Fiesta Club King Room
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Fiesta Club Double Room
- 2 Double beds
- Shower
- Coffee machine
- Air conditioning
Deluxe Double Room
- 2 Double beds
- Shower
- Coffee machine
- Air conditioning
Deluxe King Room
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Deluxe Double Room Park View
- 2 Double beds
- Shower
- Coffee machine
- Air conditioning
Deluxe King Room Park View
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Fiesta Club 1 King Park View
- 1 King-size bed
- Shower
- Coffee machine
- Air conditioning
Fiesta Club 2 Double Park View
- 2 Double beds
- Shower
- Coffee machine
- Air conditioning
02 — Amenities
Services & amenities
Everything included at this stay — the facilities and essentials, at a glance.
General
- Wi-Fi
- 24-hour reception
- Lift
- Non-smoking rooms
- Rooms for disabled guests
- Wheelchair access
Parking & Transport
- Parking
- Valet parking
- Electric vehicle charging station
- Paid airport shuttle
- Car hire
Dining
- Restaurant
- Bar/Lounge
- In-room breakfast
- Room service
- Special diet menus
- Packed lunches
Wellness
- Spa & wellness centre
- Sauna
- Steam room
- Jacuzzi
- Treatment room
- Massage services
Business & Meetings
- Business centre
- Meeting/Banquet facilities
- Fax/Photocopying
Services
- 24-hour security
- Luggage storage
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Welcome drink
Photos
Gallery
03 — Reviews
What guests say
Recent verified reviews from guests who stayed here.
Guest-rated 9/10 from 1,079 reviews
Booking.com · 9 · 1079 reviews
9Verified guest“A beautiful hotel in a convenient spot, with an excellent breakfast buffet that offers both Mexican and American dishes — the friendly omelet station was a highlight — and it's just a 10-minute walk from Chapultepec.”
9Verified guest“No complaints — the hotel met every expectation. The views over the park were fantastic, and the location was unbeatable, close to restaurants and bars, and within walking distance of boutiques and shops. I also had a good dinner at the hotel's restaurant.”
9Verified guest“The bed in the deluxe king room was soft, and I appreciated having a living area and a safe.”
9Verified guest“I liked the restaurant and the room amenities, and the view of Chapultepec Castle was great. Room service was excellent.”
9Verified guest“I liked the design of the rooms and the hotel as a whole. The proximity to Grand Chapultepec Park, plus all the shopping and fine dining nearby, made it ideal.”
9Verified guest“Good location, good breakfast, and friendly staff.”
04 — Location
Getting around Mexico City
The property sits in Mexico City.
Chapultepec Park: Across the street, this massive green space is home to Chapultepec Castle, several museums, and wide paths for walking or jogging. Guests call it a 10-minute walk from the hotel.
Polanco: The neighborhood is known for upscale shopping, fine dining, and art galleries. Reviewers mention walking to boutiques and a range of restaurants, along with modern art venues.
Downtown Mexico City: The historic center is within reach — some guests note the hotel's convenience for getting to downtown, though exact distances aren't specified in the data.
Mariano Escobedo 756, Mexico City, Federal District, 11590, Mexico
05 — Good to know
Policies & conditions
Hotel details are shown for reference. Final rate terms are confirmed on the partner’s site at booking.
- Check-in
- From 15:00-23:59
- Check-out
- By 12:00
- Cancellation
- Free cancellation on many rates — terms on booking page
- Payment
- Pay-at-hotel available on many rates; final terms at booking
- Pets
- Allowed
- Property
- 203 rooms
06 — Questions
Frequently asked
What are the check-in and check-out times?
Check-in is from 15:00 to 23:59, and check-out is at 12:00. The hotel offers express check-in/out and VIP services.
Is parking available, and is there valet service?
Yes, the hotel offers parking on site, including valet parking and an electric vehicle charging station.
Are pets allowed?
Yes, pets are allowed, and pet amenities are available on request.
Does the hotel have airport shuttle service?
Yes, there is a paid airport shuttle available.
What dining options are on site?
The hotel has a restaurant and a bar/lounge, plus in-room breakfast and room service. Guests often mention the breakfast buffet with Mexican and American options.
Is there a spa or wellness center?
Yes, the hotel features a spa and wellness center with a sauna, steam room, Jacuzzi, treatment rooms, and various massages and body treatments.
Do rooms have air conditioning?
Yes, all room types include air conditioning, along with a coffee machine and shower.
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The bottom line
For travellers who want a polished Polanco base with park views, strong service, and dining worth lingering over, Grand Fiesta Americana Chapultepec delivers. It's priced as a 5-star property, but the consistent 9+ ratings for rooms, staff, and food suggest you get what you pay for. The main caveat is the facilities score — if cutting-edge gym or spa hardware is a priority, temper expectations.
9Verdict based on 1,079 guest reviews and 9.0 average rating.
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